Innovative Spokane Property Management Technology and Communication

When you’re choosing a Spokane property management company to take care of your rental properties and help you have a better investment experience, make sure you’re looking for a company that’s willing to invest in technology.

At Madison Real Estate & Property Management, we use technology to improve communication and provide better results.

Technology allows us to rent out your home faster, conduct inspections more thoroughly, document maintenance requests accurately, and ensure you are paid promptly and with an online paper trail that highlights expenses and income. It makes our job easier.

Technology Keeps You Informed and Engaged with your Spokane Investment

If you’re an out-of-state investor, technology is especially crucial when you’re renting out properties.

With our online platforms, our owners can get a sense of how their properties are performing no matter where in the world they happen to be.

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Whether you’re in Asia or California or right across the street, all you need is an internet connection to check out your owner portal and see if rent has been paid, maintenance work has been completed, or a tenant has been placed.

You don’t have to chase us down with phone calls and text messages. All of the information you need is right there, in real time, and accurate. If you have questions based on what you see, we’re always here to answer them. But there’s nothing keeping you from knowing what’s happening at your Spokane rental home. Everything is transparent and detailed.

Our technology keeps us accountable to our standards of success. We use it to measure how long your property has been vacant and how quickly we’re responding to your tenant’s maintenance requests. We use property management accounting software to keep everything compliant and correct, and have a much easier time marketing your home online, conducting tenant screenings, and keeping everything we do organized, efficient, and cost-effective.

We invest in property management software to manage your Spokane home better.

Improving the Rental Experience for Tenants, Too

While owners appreciate the technology they can access by working with our team, tenants have a number of benefits, too. Online rental payments are the most popular way for our tenants to pay every month.

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They appreciate the security of our system and the convenience of making payments from their laptops, tablets, or phones. They can pay day or night, from work or from home. It keeps things simple and efficient, and they can even set up recurring payments, automatic deductions from their bank accounts, and monthly payment reminders. Online rental payments significantly reduce the likelihood that rent will be late. Online maintenance requests are also beneficial to tenants for these reasons:

  • They can report maintenance needs immediately.

  • Pictures and videos of maintenance issues can be attached to requests.

  • We are instantly notified when rental property repairs are needed.

  • There’s a documented timeline of when the work was done.

  • Tenants can follow the progress of their maintenance request.

Today’s tenants are savvy and mobile. Most of them don’t even have a checkbook. We respond to their needs with our technology and commitment to proactive, responsive communication.

Technology Helps Property Management Accounting and Communication

Understanding your money is one of the most stressful parts of owning a rental property. You know your asset is earning equity and appreciating in value, but you want to see some serious numbers on a regular basis.

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We can deliver that. Every month, you’ll receive a detailed and accurate statement that shows what your property earned and what was spent. You’ll see line items for maintenance invoices, property management fees, and any other bills that are being paid out of your rental income.

We provide any other reports you may need. Maybe you want to compare the properties in your portfolio. Perhaps you’re about to consider a 1031 exchange. We give you all the data you need in a way that’s clear and simplified.

Contact us at Madison Real Estate and Property Management. We’d love to tell you more about how technology helps us serve you, your tenants, and your investment goals even better.

As a property owner I have been 100% satisfied with the quality of Madison Property Management.  They have delivered on every promise, paid on time, consulted with me on every decision along the way. I live overseas, so customer service is of the utmost importance - and they have never disappointed me.  They return emails and phone calls immediately and have competent and kind employees at the phone and keyboard.

Kevin Workman

Areas We Serve


  • Spokane
  • Spokane Valley
  • Liberty Lake
  • Colbert
  • Veradale
  • Medical Lake
  • Greenacres
  • Airway Heights


  • Manito
  • Garland
  • Perry District
  • Kendall Yards
  • Country Homes
  • Dishman-Mica
  • Glenrose
  • Shadle
  • Eagle Ridge
  • Audubon-Downriver
  • Five Mile Prairie
  • Indian Trail
  • Lincoln Heights
  • Comstock
  • Moran Prairie
  • Ponderosa
  • Meadowwood
  • Riverwalk
Sceenshot of the locations of the properties on the map

What People Are Saying About Us

4.8 /5
565 Reviews

Sep 15, 2020
Google Madison Real Estate and Property Management Summer
Super prompt communication! Pamela helped to make sure my application was able to be transferred after the place I was looking at was rented. I know there are always tons of crazy reviews on property management companies but honestly I would highly recommend Madison! They have been kinder than most!
Sep 8, 2020
Madison Real Estate and Property Management Alee
very goog
Aug 12, 2020
Madison Real Estate and Property Management Laura
I want to thank Pam Dibble, John, Andrea, Jeff and Madison Real Estate as a whole. When my long term rental was no longer available the Madison team worked diligently and with record speed to get my family in to a new rental property. The whole team went above and beyond and treated me like family. I would strongly recommend Madison Real Estate and Property Management to anyone inquiring!
Jul 10, 2020
Madison Real Estate and Property Management Laura
Pam is professional and compassionate.
Jul 5, 2020
Google Madison Real Estate and Property Management Shon
Had a great experience with Madison they were very responsive, Pam is very helpful and very nice! Love our rental home we had a great move in very stress free 🙂

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Madison RE & PM, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Madison Real Estate and Property Management

910 N. Washington Street, Suite #107
Spokane, WA 99201
(509) 465-9052