Maintenance Frequently Asked Questions

We are currently working on questions for this page. In you have a maintenance issue please do the following:

For Fire, Natural Gas, Natural Disasters or other true emergencies, call 911 First!

If this is an after-hours urgent maintenance item, please call our 24 hour emergency at 509-465-9052 and as soon as the greeting begins, press “1” or, you can dial 855.559.5525. Examples of urgent matters are active water flooding, sewage back-up, or anything you believe to be dangerous to your health that can’t wait until the next business day.

For faster non-urgent service, please submit your maintenance request through the Tenant portal. All non-urgent matters will be responded to within 48 hours.